Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you to return your purchase.
Products may be returned for refund within 14 days of purchase, and for replacement within 90 days.
After 90 days it is under manufacturer warranty, if any exists. Manufacturer's warranties vary by product category. Some products are not returnable if opened. Sealed Retail Boxed items are not returnable when opened. You may return to manufacturer.
All returns for refund are subject to a 15% restocking fee. Customer pays for the shipping cost of any product returned. All replacements are shipped ground unless paid by the customer for a faster method. Premium Shipping charges are non-refundable.
Physically damaged products are not returnable. Please notify the shipper immediately if you receive damaged merchandise.
Before you return a product, you must get an RMA (Return Merchandise Authorization) number from Digicom Technology’s RMA department. Products returned without an RMA number are not considered as returns.
To get an RMA number, please fill the correspondent form in our support page.
Digicom Technology LLC must receive all incoming merchandises within 10 days of the date RMA# was issued, otherwise RMA will be void.
